Privacy Policy

Last updated: December 1st, 2025

At LIVIUS PTE. LTD. (“LIVIUS”, “we”, “us”, or “our”), we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or otherwise interact with us. We operate globally with headquarters in Singapore, and we adhere to international data protection standards – including Singapore’s Personal Data Protection Act (PDPA) and the EU General Data Protection Regulation (GDPR) – wherever applicable.

By using our website or providing personal information to us, you agree to the collection and use of your information in accordance with this Privacy Policy.

1. Personal Data We Collect

We may collect personal data (information relating to an identified or identifiable individual) that you voluntarily provide to us, as well as certain data automatically collected, as outlined below:

  • Contact Information: When you fill out our contact or inquiry forms, or otherwise contact us, we collect information such as your name, email address, phone number, company/organization, and any other information you choose to provide in your message.

  • Usage Data: When you visit our website, we may automatically collect certain technical information about your device and browsing activities. This can include your IP address, browser type, device information, pages visited, time spent on pages, and referring website. We may collect this data using cookies and similar tracking technologies (see Section 5: Cookies and Tracking Technologies).

  • Other Information: If you engage with us through other means (for example, by emailing us or through social media), we may receive whatever information you choose to send us in those communications.

We do not intentionally collect any sensitive personal data (such as health information, financial information, or identification numbers) through the website. We also do not knowingly collect personal data from children. Our website and services are intended for adults and business entities. If you are under the age of 16 (or the equivalent minimum age in your jurisdiction), please do not submit any personal information via our site.

2. How We Use Your Information

We use the personal data we collect for the following purposes:

  • To Respond to Inquiries and Provide Services: We process your contact details and messages so that we can respond to your questions, requests, or business inquiries. For example, if you fill out our inquiry form, we will use your provided information to contact you and address your inquiry or provide information about our R&D services.

  • For Communication and Updates: With your permission or where otherwise permitted by law, we may use your contact information to send you company news, updates on our R&D projects, or information about our services that may interest you. You can opt out of such marketing communications at any time (see Section 8: Your Rights).

  • Improvement of Our Website and Services: We use usage data and cookies to understand how visitors interact with our website, which pages are most visited, and how we can improve the user experience. This helps us refine our content and services.

  • Compliance and Legal Obligations: We may process your data as required by applicable laws and regulations. For instance, we may retain records of communications or transactions as necessary to comply with financial reporting laws, data protection laws, or to respond to lawful requests by public authorities.

  • Protection of Rights and Interests: Where necessary, we will use personal data to enforce our website’s Terms & Conditions, to protect our rights, privacy, safety, or property, and/or that of you or others. This includes detecting and preventing fraud or security issues.

We will not use your personal data for purposes incompatible with those above without first obtaining your consent. In particular, we do not sell or rent your personal information to third parties for their marketing purposes.

3. Legal Bases for Processing (GDPR Compliance)

If you are located in the European Economic Area (EEA) or another jurisdiction with similar data protection laws, we process your personal data only when we have a valid legal basis to do so. These bases include:

  • Consent: We will rely on your consent where required – for example, when you voluntarily submit information via our contact form, or when you consent to non-essential cookies. Where we rely on consent, you have the right to withdraw it at any time (see Section 8: Your Rights).

  • Legitimate Interests: We may process your data as necessary for our legitimate interests, provided those interests are not overridden by your data protection rights. For instance, it is in our legitimate interest to respond to your inquiries, ensure the security of our website, and improve our services. We will only rely on this basis after considering your interests and rights.

  • Contractual Necessity: If you engage us for services (e.g., by entering into a contract or agreement with us), we will process your personal data as needed to fulfill our contract with you, or to take steps at your request before entering into a contract.

  • Legal Obligation: We will process personal data when necessary to comply with a legal obligation to which we are subject. For example, we may be required to retain certain business records for statutory reporting or to respond to lawful governmental requests.

4. Disclosure of Your Information

We treat your personal information with care and confidentiality. We may disclose or share your data with third parties only in the following circumstances:

  • Within Our Company and Affiliates: LIVIUS operates internationally (with operations in Singapore, Japan, the United States, and other locations). Your information may be shared with our affiliates, subsidiaries, or branch offices as needed to respond to your inquiry or provide our services. All parts of our organization follow this Privacy Policy and applicable data protection laws when handling your data.

  • Service Providers: We may share personal data with trusted third-party service providers who perform functions on our behalf and under our instructions. Examples include website hosting providers, IT support, cloud storage services, customer relationship management (CRM) platforms, or analytics services. These providers are given access only to the data necessary to perform their services, and they are contractually obligated to protect your information and use it only for our specified purposes.

  • Legal Requirements and Protection: We may disclose your information if required to do so by law or in response to valid legal requests (for example, a subpoena, court order, or government demand). We may also disclose data if we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, violations of our Terms & Conditions, or to protect the rights, safety, and property of LIVIUS, our users, or others.

  • Business Transfers: In the event that we undergo a business transition such as a merger, acquisition, reorganization, or sale of all or part of our assets, personal data in our possession may be transferred to the successor entity. If such a transfer occurs, we will ensure your information remains protected by this Privacy Policy (unless, for any reason, the policy is updated and you are notified of changes).

  • With Your Consent: Apart from the cases above, we will seek your explicit consent before sharing your personal data with any third parties for purposes not covered by this Privacy Policy. For example, if we ever intend to use or share your information for new marketing purposes, we would first get your consent.

We do not share your personal data with third parties for their own direct marketing purposes without your permission.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience, analyze website traffic, and support our marketing efforts. Cookies are small text files placed on your device when you visit a website. They allow us to recognize your browser and remember certain information.

Types of cookies we may use include:

  • Essential Cookies: These are necessary for the website to function properly, enabling core features such as security, network management, and accessibility. You cannot opt-out of essential cookies as the website cannot function without them.

  • Analytics and Performance Cookies: These cookies collect information about how visitors use our site (e.g., which pages are visited most often, if users encounter error messages on certain pages). We use this information to improve how our website works and to understand the interests of our users. For example, we may use Google Analytics or similar tools that set cookies to gather usage statistics.

  • Functional Cookies: These cookies allow our website to remember choices you make (such as your language or region) and provide enhanced, more personalized features. They may be set by us or by third-party providers whose services we have added to our pages.

  • Targeting/Advertising Cookies: We currently do not serve targeted advertising on our site. If this changes in the future, such cookies would be used to deliver relevant ads and track ad campaign performance. We will update this policy and seek any necessary consents if we introduce advertising cookies.

Your choices: On your first visit to our site, you may be presented with a cookie notice or banner requesting your consent for non-essential cookies (such as analytics). You can withdraw or modify your cookie consent at any time by adjusting your browser settings to refuse cookies, or by using any cookie preference tools provided on our site. Please note that disabling certain cookies may affect the functionality of our website (for instance, some features might not work as intended if functional cookies are turned off).

For more detailed information on how we use cookies or to manage your preferences, please refer to our Cookie Policy (if available) or contact us with your questions. You can also learn more about cookies in general at third-party information sites like AllAboutCookies.org.

6. International Data Transfers

As an international R&D company, we may process your personal data in jurisdictions outside of your home country. Specifically, information we collect from you may be transferred to or stored on servers located in Singapore (where our headquarters are) or in other countries where we or our service providers operate (such as Japan or the United States). These countries may have data protection laws that differ from those in your jurisdiction.

Whenever we transfer personal data across national borders, we will take steps to ensure that adequate safeguards are in place to protect your information. For example:

  • If you are located in the EEA, EU or UK and we transfer your data out of that region, we will ensure a valid transfer mechanism is in place. This may include implementing Standard Contractual Clauses (SCCs) approved by the European Commission, or transferring data to jurisdictions deemed “adequate” by the EU (if applicable).

  • We will only transfer data to third parties (such as service providers or affiliates) in other countries if we are satisfied that the recipient will protect your data in a manner consistent with this Privacy Policy and applicable laws. This could be through an agreement imposing appropriate data protection obligations on the recipient, or by virtue of the recipient’s compliance with certified international frameworks.

By using our website or submitting your information to us, you understand that your personal data may be transferred to and processed in countries other than your own. However, regardless of where your data is processed, we will protect it as described in this Privacy Policy.

7. Data Security

We take the security of your personal data seriously. LIVIUS has implemented appropriate technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include, for example:

  • Secure hosting of our website and databases using reputable providers with strong security practices (including firewalls, encryption in transit via HTTPS, and encryption at rest where applicable).

  • Strict access controls: Personal data is accessible only by authorized personnel who need the information to perform their duties. We limit access to your data to those employees, agents, contractors, or partners who have a business need to know.

  • Regular review of our information collection, storage, and processing practices, and updating our physical and technical security measures to guard against unauthorized access.

  • Employee training and confidentiality agreements to ensure that those handling personal data understand how to keep it safe and confidential.

Despite our efforts, please note that no method of transmission over the Internet or method of electronic storage is completely secure. While we strive to protect your personal data, we cannot guarantee absolute security. You share information with us at your own risk, and we encourage you to take precautions as well (such as using unique, strong passwords and not sharing your account information if any).

If you have reason to believe that your interaction with us or your data may no longer be secure (for example, if you suspect a security vulnerability or a data breach), please contact us immediately (see Section 10: Contact Us).

8. Your Rights and Choices

We respect your rights to your personal data. Subject to applicable law, you have the following rights regarding the personal data we hold about you:

  • Right to Access: You have the right to request confirmation of whether we are processing your personal data, and if so, to request a copy of the data we hold about you, along with information about how we use and disclose it.

  • Right to Rectification: If any of your personal data that we have is inaccurate or incomplete, you have the right to request that we correct or update it.

  • Right to Erasure: You have the right to request that we delete your personal data, provided there is no lawful reason for us to continue processing or retaining it. This is sometimes known as the “right to be forgotten.”

  • Right to Restrict Processing: You can ask us to limit or suspend the processing of your personal data in certain circumstances – for instance, if you contest the accuracy of the data or object to us processing it.

  • Right to Object: You have the right to object to our processing of your personal data where we are relying on a legitimate interest (or those of a third party) as the legal basis. You can also object at any time to any processing of your data for direct marketing purposes, and we will stop processing your data for that purpose.

  • Right to Data Portability: Where applicable, you have the right to request a copy of the personal data you have provided to us in a structured, commonly used, machine-readable format, and to have that data transmitted to another data controller where technically feasible. (This right applies when the processing is based on your consent or a contract and carried out by automated means.)

  • Right to Withdraw Consent: If we are processing your personal data based on your consent, you have the right to withdraw that consent at any time. For example, if you consented to receive marketing emails, you can opt out by clicking the “unsubscribe” link in those emails or contacting us directly. Withdrawal of consent will not affect the lawfulness of any processing we conducted prior to your withdrawal.

  • Right to Lodge a Complaint: If you believe we have infringed your data protection rights, you have the right to lodge a complaint with a supervisory authority. If you are in Singapore, you can contact the Personal Data Protection Commission (PDPC). If you are in the EU/EEA, you can contact your local data protection authority or the lead supervisory authority in the EU member state where we might have a representative. We would, however, appreciate the chance to address your concerns directly before you approach an authority, so we encourage you to contact us first with any complaint.

Exercising Your Rights: You may contact us at any time to exercise the above rights (see Section 10: Contact Us for how to reach us). We will respond to your request within a reasonable timeframe and in accordance with applicable law (GDPR requires that we respond within one month in most cases). Please note that some rights may be limited – for example, if fulfilling your request would reveal personal data about another person, or if you request us to delete data which we are required by law to keep. We may need to verify your identity before fulfilling certain requests, to ensure that we do not disclose data to an unauthorized person.

9. Third-Party Websites and Services

Our website may contain links to third-party websites or embedded content (such as videos, social media widgets, or articles) for your convenience and information. Please note that if you follow a link to any third-party website, or interact with content that is hosted on a third-party platform, this Privacy Policy will no longer apply. The data you provide to those third parties or that is collected by those third parties is subject to their own privacy policies and practices, not ours.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We recommend that you review the privacy policy of every website you visit or third-party service you utilize.

10. Changes to this Privacy Policy

We may update or revise this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we do, we will post the updated policy on our website and update the “Last updated” date at the top of this page. Changes to the Privacy Policy are effective when posted.

If we make any material changes to how we collect or use personal data, we may also take additional steps to inform you, such as posting a notice on our homepage or directly sending you an update (if you have provided your email for contact and the changes are significant). We encourage you to review this page periodically to stay informed about our data privacy practices.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal data, please contact us:

LIVIUS PTE. LTD. (Data Protection Officer/Privacy Team)
Address: #133 Cecil Street, #15-02 Keck Seng Tower, Singapore 069535
Email: info@livius.ltd

We will be happy to answer your questions and address any issues to the best of our ability. Your privacy is important to us, and we are committed to resolving any concerns you may have.